If you have viewed my profile and feel we have things in common, please send me a note and/or connect. I find connections so rewarding, in so many different ways. I am a creator, and my joy springs from the initial thoughts and theories, through all the different concepts, market testing, to the final design. It doesn’t matter if I’m building process, new products/services, proposals, relationships, strategies, cubby houses, chook houses, fine furniture, or indeed LEGO. I am an experienced senior manager with a proven track record in using breaking-through processes to increase business productivity, profitability and performance. My career experience in engineering, marketing, management consulting, and career coaching provide me with a flair for identifying opportunities and designing sustainable solutions that customers love. Complementing the above is my facilitation style which I have used to train more than 1000 people in a wide range of business process improvement technology. Key career milestones include designing new products, services and processes within the automotive and aerospace industry, redesigning existing private and public organisations to improve performance, and enhancing teams using a combination of career coaching and value adding activities. I credit my success and stakeholder buy-in to working collaboratively with clients to understand both their concerns, their environment and their organisation. To me, business is all about customers; they hold the power. Specialties: Lean Manufacturing, Improvement Methodologies, Business Case Development, Strategy Development, Innovation, New Technologies, Integrated Logistics Support, Life Cycle Costing, Reliability and Maintainability Engineering, Performance measurement, balanced scorecard, qualified lean trainer and Business Performance Improvement trainer, Shared Services Implementation