Job Title

ASSOCIATE CONSULTANT

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Job Description

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

ASSOCIATE CONSULTANT

QUALIFICATIONS:

Essential Desirable

  • SAP Hana Microsoft Office
  • SAP Netweaver Vmware virtualization
  • Oracle 11g/12C/DB2 DBA Netapp Storage
  • RHEL/SUSE linux knowledge

Technical Requirement

  • HANA database replication setup
  • HANA Manual failover to replicated database.
  • Service guard (HP cluster for HANA database) Administration.
  • HANA Installation SPS 12
  • HANA Revision upgrades SPS 12
  • HANA Table partitioning.
  • HANA Scale-out and Scale-up administration.
  • Table placement in HANA (Scale-out node).
  • Row store reorganisation in HANA
  • Backup and recovery in HANA.
  • Parameter changes in HANA.
  • Tuning HANA database.
  • User administration in HANA.
  • Start/stop of Scale-up and Scale-out HANA databases.
  • Managing HANA license.
  • Activating Standby node in scale-up database.
  • Troubleshooting issues related to delta merge.
  • Embedded statistics server switch.
  • HANA Database rename.
  • Moving HANA database from one host to other.
  • Upgrade replicated HANA database.
  • Configuring HANA database in SLD and Solution manager.
  • MAI Monitoring Setup for HANA Database.
  • Strong Expereince in Upgradation(SPS & EHP), Installation & Migration
  • Strong troubleshooting, analytical, problem- solving, and conceptual skills in SAP Basis & SAP Hana.
  • Expert Knowledge in UNIX.
  • Expert Knowledge in HANA and proficient in Oracle 11g/12C
  • Expert Knowledge in SAP Netweaver (<7.3 and >=7.3) ABAP and JAVA
  1. To adhere to quality standards, regulatory requirements and company policies
  2. To provide support for on call escalations and doing incident & problem management
  3. To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
  4. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
  5. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
  6. To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

SKILLS: BE/B.Tech (Hons)

EXPERIENCE: 5-7 Years

 

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Bangalore, Karnataka, India
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