L1 MAINTENANCE SUPPORT – Hardware & Software

Company Details

CAM Systems Consulting GmbH is a competent partner and consultant for companies involved in the aerospace and defence industries. Th

CAM Systems Consulting GmbH is a competent partner and consultant for companies involved in the aerospace and defence industries.

The CAM Systems Consulting supports the Galileo project since the year 2000 and has a very strong presence of engineers at the Galileo Control Centre near Munich in Oberpfaffenhofen. We are now reinforcing our team in the Munich area.

Your tasks:

  • Provide regular Level 1 preventive and corrective maintenance on the Galileo elements: this includes the whole hardware maintenance and nearly the whole preventive software maintenance. Part of the software corrective maintenance is also considered at L1 level. (GCS UNCLA, GMS UNCLA, NET, xKMF)
  • Formally logging maintenance interventions raising and processing tickets in the Galileo ILS tool, following all the conventions and processes agreed
  • Cooperate with the next level of maintenance (L2), escalating incidents and supporting their resolution.
  • Troubleshoot technical issues encountered by operators or found during the maintenance activities. (as defined in SOW TASK C2)
  • Contribution to develop and update the needed procedures for your activities.
  • Review new technical documentation and test new system installations, raising any anomaly according to the required formal process.
  • Manage user accounts according to the IT security guidelines.
  • Participating to meetings, communicating with the costumer, the external service providers, and the industrial partners.
  • Cooperate with CSF, SIO in the resolution of the security investigation.
  • As part of the maintenance team providing 24/7 on call duties and regular office hour support on any business day.

Your profile:

  • Knowledge of Microsoft and Linux operating systems, and you feel confident with the Linux command line.
  • Knowledge of shell scripting is also needed, even if only at basic level.
  • Willing to learn and work on maintenance activities in different areas, both for software and hardware.
  • Your English is at business level, both written and spoken.
  • Reliable and dependent and you can be trusted to independently carry out your work.
  • Available to travel when it is required.
  • Willing to provide on-call service.
  • EU-Citizen

What we offer:

  • A relocation package for candidates living outside Germany;
  • Focused Training and performance-oriented career development;
  • Competitive remuneration;
  • Opportunity to work in exciting challenging international projects.

Are you interested in an outstanding project in the area of satellite navigation?

Please send your application documents.

We are looking forward to get in contact with you.

Tagged as: information technology, shell scripting, .net, GCS UNCLA, GMS UNCLA, xKMF, Galileo elements, Microsoft and Linux operating systems

Visit us on LinkedInVisit us on FacebookVisit us on Twitter