Applications Manager

Company Details

A Brighter Way to Get There

Description

  • Managing an application portfolio and associated projects.
  • Identifying opportunities for application optimization, redesign, or process improvement – focused on collaboration systems and internal tools.
  • Providing application administrative support across applications as needed.
  • Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes.
  • Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements, and creating project deliverables.
  • Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences.
  • Manage application maintenance outsourcing & software contract agreements.

Requirements

  •  3-5 years of experience in an Applications Manager or similar role preferably supporting SaaS applications.
  • 2 years of Vendor management.
  • Deep hands-on experience with application implementations, enhancements, and integrations. • Experience managing ticketing, CRM, ERP (SAP) systems is an advantage
  • Proven functional experience with business units including Employee Communications, Engineering, IT.
  • Strong communication skills, with the ability to clearly explain system changes and functionality to all employees
  • Experience setting up ongoing procedures for collection and review of project statuses and goals.
  • Excellent verbal and written communication skills

Tagged as: customer relationship management, business systems, software as a service applications

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