Product Support Engineer

Company Details

Introduction

We have a permanent position for a product support engineer to take responsibility for the industrialisation, support, customisation and improvement of Company’s products and processes.

Minimum Requirements

Qualifications:

  • BSc(ENG), BEng, BTECH in Mechatronics Engineering (or Electrical and Electronic) from a recognised institution

Experience (ideally within aerospace or defence industry):

  • At least 1-3 years of relevant work experience.
  • Experience in electronics hardware design (Preferably in Altium Designer)
  • Good knowledge of analogue and digital electronics.
  • Embedded software development, integration and testing. (C/C++)
  • Working knowledge of python.
  • Mechanical design and manufacturing methods are required (Preferably in Solid Works)

Additional knowledge areas that would strengthen the application:

  • Knowledge of satellite subsystems and the space environment.
  • Experience with the ECSS product development and environmental testing standards

Job Specification

Evolution and Customization of Company Products:

  • Support the Product Manager in all phases of evolution and customization of products (including design, qualification, industrialization and engineering support during production).
  • Support the Product Engineer in the development and/or updating of verification plans, test procedures and test environments related to the evolution and customization of products.
  • Responsible for the identification and resolution of issues and risks under the guidance of the Product Manager.
  • Responsible for project deliverables in line with time, cost and quality targets.
  • Monitoring and reporting to the Product Manager on the status of deliverables on projects.

Engineering Support of Product Line:

  • Responsible for engineering support to the Production team (including logistics and testing) of the Company Products.
  • Responsible for completion and updating of Technical documentation on Company Products.
  • Responsible for investigation and resolution of product deviations during production process and client feedback.
  • Responsible for organising and executing testing at offsite test facilities, where required.
  • Perform continuous improvement in terms of standardisation, technologies, architecture, best practices etc. under the guidance of the Product Manager.

Configuration Management:

  • Support configuration control of relevant technical documentation and software programs of products.
  • Support implementation of and compliance to engineering technical standards, policies and procedures.

Other ad-hoc duties as required by company.

Personality Qualities

  • Positive self-motivated, self-starter attitude
  • Responsible
  • Team player
  • Good written and oral communication skills
  • Customer focused
  • Able to persuade and influence others
  • Flexible and able to multi-task, can work within an ambiguous, fast-moving environment
  • Resourcefulness in setting priorities.

Languages

  • English (essential)
  • Afrikaans (beneficial)

 

Tagged as: python, c/c++, altium designer, solid works, analogue/digital electronics, ecss product development, satellite subsystems

Select your currency
EUR Euro
AUDAustralian dollar
Visit us on LinkedInVisit us on FacebookVisit us on Twitter