Quality and Security Office Manager (m/f)

  • Full Time
  • Posted 3 months ago
  • Be a national of a Member State of the European Union; Hold a valid EU Secret Security Clearance or be entitled to obtain it from the relevant NSA

Company Details

Customizing Satellite Solutions

Redu Space Services (RSS) has a vacancy for a member of the Service Department Team at the European Space Security and Education Centre (ESEC), in Redu in the Ardennes region of Belgium.

As a member of the Service Team you will report directly to the Service Director.

In this position you will:

  • Set up internal processes and make sure that standard Quality best practices are rolled-out and applied throughout the organization
  • Support Quality aspects related to RSS services and projects activities, to commercial proposal and contract realization phases
  • Support ISO certification process to maintain the certification of RSS
  • Work together with various Operations, Maintenance and Project teams
  • Throughout the project and service lifecycles interface both with customers as well as suppliers
  • Act as company security officer and ensure FSC and PSC management with Belgian NSA

Domains of activities:

  • Assess current company management processes and develop proposals to reach Quality Management goals
  • Increase awareness of staff towards the Quality Management System by creating and delivering training and information sessions
  • Follow up the audit actions with the operational teams
  • Manage company QMS and follow-up on continuous application of QMS processes and procedures
  • Set-up and deliver regular status reports to Management (e.g.: management dashboard)
  • Manage the company Documentation Management System
  • Implement and manage a risk register on the different projects and services
  • Support the Service Director on the customers SLA management
  • Ensure that all actions are taken to preserve and adapt to business evolution with the National Security Agency (NSA)
  • Manage company FSC and staff personal clearances
  • Ensure security policies are defined and implemented as per ISO standards
  • Support the projects and the proposals in the security and cybersecurity aspects

Ideal candidates shall meet the following criteria:

  • Be a national of a Member State of the European Union
  • Be entitled to his or her full rights as citizen
  • Hold a valid EU Secret Security Clearance or be entitled to obtain it from the relevant NSA
  • Fluent in spoken and written French and English
  • Have an engineering university degree or equivalent
  • Minimum 5 years Quality Management experience preferably in the Satellite Operations/Telecommunications industry
  • Deep knowledge of ISO Quality standards acquired or other Quality reference
  • Good knowledge of security and cybersecurity standards and policies
  • Experience in the Quality assistance of projects ideally in the frame of European Space Agency
    programs would be an asset; ECSS knowledge is considered as a plus
  • Project management skills
  • Effective communication and persuasion skills, both verbal and written with different functional teams (technical, commercial, Administrative)
  • Positive, “can-do”, “make it happen” attitude
  • Analytical sense, self-starting qualities, coordination and priority setting abilities
  • Good analytical skills; capacity of learning and problem-solving minded
  • Team worker / autonomous / result and customer oriented

Tagged as: cybersecurity, Quality Management System, documentation management system, iso certification process

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