Galileo Service Engineer

  • Full Time
  • ENGINEERING
  • CZECH REPUBLIC
  • Posted 3 weeks ago
  • Applications have closed
  • You possess a security clearance (EU Secret). You are fluent in English, both written and spoken.

Company Details

RHEA Group is a growing international company, focusing on providing innovative, market-ready solutions and services in our key sectors of Space and Security for both commercial and institutional customers. We employ over 500 staff working across 10 different countries. We work with distinguished clients such as the European Space Agency, EUMETSAT, NATO, European Commission, Canadian Government and national space agencies.

Description

RHEA Group is a growing international company, focusing on providing innovative, market-ready solutions and services in our key sectors of Space and Security for both commercial and institutional customers. We employ over 500 staff working across 10 different countries. We work with distinguished clients such as the European Space Agency, EUMETSAT, NATO, European Commission, Canadian Government and national space agencies.

When you work for RHEA, you will have the opportunity to work alongside some of the best talented minds and experts in our industries, either working at our clients sites on some of the most exciting space missions or on cutting-edge projects in security, concurrent design, data  and ground systems within our own offices.

To attract the best candidates, RHEA offers our employees competitive remuneration packages, unique career opportunities, individualised training and development programmes and local relocation support to take the stress out moving to another country or city. We are recruiting now. We understand your concerns during this period of a global pandemic and we will work with you, at your pace ensuring your questions are answered and maximum flexibility is offered.

We are now hiring a Galileo Service Engineer to work in the beautiful city of Prague. You will have the opportunity to work on the operations and service provision activities within the User Services Management team.

Tasks and Activities

  • Assessing the readiness and adequacy for Service Provision of new/updated operational products and processes.
  • Supporting the implementation of new Galileo services (e.g. Open Service, High Accuracy Service), including the offline operations activities. This includes, but is not limited to:
  • -Supporting the preparation and/or update of Service Provision procedures and operational products and processes.
  • -Supporting the review, and contribute to update and/or preparation of Service Requirement Documents and Service Implementation Plans.
  • -Supporting the identification and/or implementation of the modifications required to the Services / Operations and or Infrastructure.
  • -Supporting the performance of Service Validation campaigns.
  • Supporting the monitoring and management of the service provision off-line activities and (e.g. user support).
  • Supporting the review, update and/or preparation of Service Provision procedures. This includes, but is not limited to:
  • -Service Provision Plan.
  • -Service OPS Procedure & Interface (SOPI) documents, including for offline operations related to the service provision.
  • Supporting the review/evolution of Galileo Service Operator (GSOp) performance through the participation on relevant reviews and meetings (MPM/QSPR/SER) and through the monitoring of the Service Provision activities performed by GSOp.
  • Supporting the Operations Change Control Board (OPS-CCB) by preparing, reviewing and assessing changes to the operational contractual and technical baseline in the frame of the Service Provision activities.
  • Maintaining an efficient and trusting relationship with project stakeholders, within the GSA and with the relevant subcontractors.

Skills and Experience

The following skills and experience are mandatory:

  • You have a Master’s Degree in the relevant discipline.
  • You have at least 5 years of relevant experience in the domain.
  • You have experience in User Services Management.
  • You are fluent in English, both written and spoken.
  • You are organised, dynamic and proactive with good communication skills.

The following skills would be highly desirable:

  • You possess a security clearance (EU Secret).

 

Tagged as: user services management, open service, high accuracy service, mpm/qspr/ser, sopi, service provision procedures, service requirement documents, service implementation plans

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