IT SYSTEMS ANALYST

Company Details

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT SYSTEMS ANALYST

SpaceX is looking for an IT Systems Analyst capable of managing our ever growing IT infrastructure and service delivery by recommending solutions and developing best practices associated with IT use. This role will be primarily focused on architecting and deploying solutions (client selections, client deployments, scripting and automation) and managing our operations supporting IT infrastructure. He or she will be responsible for ensuring these systems adhere to best practices for scalability, performance, and security.

RESPONSIBILITIES:

  • Provide expert level IT solutions and support to our engineering community.
  • Provide strategic input and direction for handling the matters involving our geographically distributed IT systems, while providing simple but effective scalability, performance, and reliability.
  • Create detailed technical documentation and perform installation and configuration of servers, network equipment, and other IT datacenter systems in a controlled environment.
  • Provide after-hours or weekend support when necessary to perform high-risk or planned downtime of SpaceX datacenter systems for upgrades and maintenance.
  • Resolve and troubleshoot IT support issues impacting the operations environment.
  • Train other IT staff and provide input on meeting standards of performance.
  • Demonstrate expert understanding of networking fundamentals, specifically pertaining to Cisco and/or Arista switching hardware.

BASIC QUALIFICATIONS:

  • 5+ years work experience building, deploying, and troubleshooting computer systems within a mid to large enterprise environment OR a bachelor’s degree in computer science, engineering, IT, information systems, math, physics, or similar technical discipline

PREFERRED SKILLS AND EXPERIENCE:

  • Associate’s or bachelor’s degree in computer science or related field.
  • Expert level troubleshooting ability for clients, systems, and services in a Microsoft Active Directory Domain environment.
  • Experience working with low level storage platforms and protocols, with an emphasis on CIFS, NFS. Experience working with NetApp storage solutions is a plus.
  • The ability to create detailed technical documentation.
  • Experience working with client solutions (hardware and software) in the Windows, Linux and Apple environments, Microsoft SCCM and other client management packaging and management solutions.
  • Flexibility and ability to flourish in a fast paced and challenging environment.
  • A self-starter with excellent motivation, leadership, and ingenuity.
  • Due to the high visibility of this position, excellent written, verbal and phone communications skills are very important.

ADDITIONAL REQUIREMENTS:

  • Willing to work extended hours or weekends as necessary.
  • Able to lift 25lbs unassisted.
  • Ability to pass Air Force background check for Cape Canaveral

ITAR REQUIREMENTS:

  • To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR HERE.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

Tagged as: IT solutions

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