On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner.

About Viasat 

Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people’s lives anywhere they are—on the ground, in the air or at sea, while building a sustainable future in space.

Chief Operations Office 

The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT

Working within the Platform Engineering function, the Manager Systems Engineer (Inmarsat Safety Services) is responsible for supporting the portfolio of safety services across the Maritime and Aviation space.  These include Inmarsat-C, the Maritime Safety & Distress Service (MSDS), Classic Aero, Swift Broadband Safety (SB-S) and IRIS.

The successful candidate will be required to ensure the systems are operating correctly at all times, responding to incidents, taking corrective action when needed, and proactively managing both the short-term (e.g. system faults, configuration changes, security vulnerabilities) and long-term (e.g. future enhancements) operation of these services.

The Manager Systems Engineering (Inmarsat safety service) will lead a small team of engineers, set their priorities to provide technical support and guidance, and set the standard of quality in work carried out for the rest of the team to follow.

Key Responsibilities:

• Provide leadership to the Safety Systems Engineering team and assist them as needed to complete their objectives
• Responsibility for the day-to-day operation of  Inmarsat-C, MSDS, C Aero, SBS1, SBS2, and IRIS Systems located around the world.
• Inmarsat Subject Matter Expert for the systems mentioned above
• Responsibility for lifecycle management for all of the systems within the scope of the team’s responsibility. This will include pre-production testing and any vendor and/or internal coordination required to deploy new releases to the production systems
• Ensure the availability of Inmarsat safety services and follow any issues to resolution with the vendor as needed.
• Providing a third-line response to faults and failures and working to resolve them logically, methodically and efficiently.
• Managing changes and enhancements to safety services systems such that service availability is not compromised;
• Working with equipment manufacturers, software suppliers and other internal and external stakeholders to propose and assess changes and/or enhancements to safety services.
• Maintaining operational documentation relating to safety services systems;
• Keeping up-to-date with relevant developments in technology and assessing and recommending changes and/or upgrades to safety systems where appropriate;
• Participation in an after-hours on-call support rota.

Essential Knowledge and Skills:

• Significant experience in systems engineering in the field of telecommunications.
• Ability to manage multiple, overlapping tasks.
• Extensive hands-on experience with managing and upgrading Systems.
• Linux system administration and shell scripting
• Knowledge of mobile telecommunications and/or IP networking would be a distinct advantage
• Good oral and written communication, able to express ideas and describe problems clearly and succinctly and establish good working relationships with peers and other teams
• Patience and perseverance are required to get tasks completed in difficult circumstances

Required qualifications:

• Bachelor or Master’s degree in a suitable technical disciple such as Electronics, Telecommunication, Computer science, or similar

Desirable Knowledge and Skills:

• Knowledge of satellite communications principles (especially Inmarsat-related).
• Familiarity with Inmarsat’s safety-related systems (Inmarsat-C, MSDS, Classic Aero).
• Programming/scripting experience (e.g. C, C++, C#, perl, python, java, HTML, etc.).

You must be eligible to work in this location advertised.
Our culture and ways of working
Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation.

• Customer – we provide a unique value to our customers
• Accountability – we take ownership, we deliver results, and we keep our promises
• Respect – we collaborate, we embrace and celebrate diversity and we value difference
• Excellence – we create bold solutions for our customers and put quality at the heart of everything we do

We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments.
Diversity
At Inmarsat we want the best people for the job, and we warmly welcome applications from you if you’re suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status.
Inmarsat is signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities.
To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you’re visually impaired we’ll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.